Build your management skills and learn to lead successful teams within your organization. This 18 module course pack teaches how to develop a strong team, increase individual and team productivity, resolve conflicts and build negotiating skills. Each module takes approximately one hour to complete.
Conflict Management
Conflict is inevitable in any organization. This module will help you understand the difference between functional and dysfunctional conflict and will provide a useful model of conflict development to diagnose and treat conflicts in the workplace.
Communicating Cross-Culturally
Because most organizations employ people from a variety of different cultures, miscommunication and miscues often occur. This module identifies the communication styles of co-workers and offers information vital to successful cross-cultural workplace communication.
Delegation
Effective delegation is a strategic tool that leaders use to save time, enhance the morale of workers, and develop junior employees by placing authority in their hands. In this module, explore the delegation process, learn to overcome barriers to delegation and give effective feedback.
Meeting Effectiveness
Employees at all levels are involved in group decisions and problem solving more than ever before. This course teaches the skills needed to lead and participate in meetings effectively and efficiently.
Strategies for Meeting Goals
Goal setting with others can strengthen your ability to reach your goals. This module teaches you about the benefits of mutual goal setting. Learn to pursue multiple goals, overcome obstacles, and achieve long term results.
Individual Productivity Enhancement
Productivity is key to career success. In challenging times, organizations look to employees to accomplish tasks and assure the organization’s viability. This module teaches time management skills that will make you more valuable to your company and more productive in your personal life.
Individual Leadership Power
This module will help you unleash your leadership potential. Learn to take a stand, achieve a goal, and motivate others while developing your personal leadership power (PLP), including using the five principles to increase and effectively use PLP.
Quality Management Refresher
Quality management is about performance, competitiveness and customer satisfaction. This module will help you understand the fundamental ideas, principles and tools of quality management.
Communicating As A Team
Organizations today are leaner and flatter, and increasingly rely on employee teams to manage projects. This course helps you develop more powerful, effective team communication skills, and acquaints you with techniques.
Acting Effectively On A Team
This course will teach you how to contribute more effectively to your team and help your teammates do the same. You’ll also increase your understanding of the challenges teams face and how to ways to address them.
Developing A Strong Leadership Team
This course delivers the key elements of how to create a leadership team while avoiding power struggles to ensure that leaders are focused and aligned. You’ll learn how to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities.
Developing A Strategic Plan
Learn to develop of a strategic plan, beginning with a powerful mission statement, analysis of your organization’s strengths and weaknesses, and assessment of your competitive position. This module shows you how to communicate the plan, convert it into action, and reinforce results at all levels.
Negotiating Skills For The Professional
Learn proven negotiation techniques geared to identifying customer expectations and determining ways to meet client needs in a means that satisfies both parties. Gain access to checklists and discussion guidelines to help master this essential communication skill.
Sales Team Effectiveness
Leadership is the most important element of sales force success, and it has some unique challenges. In this course, you’ll learn how to organize a motivated sales team that is focused on results.
Running Effective Meetings
Meetings, meetings, meetings. You can’t live with them and you can’t live without them. Make sure that the meetings you lead are organized, serve a purpose, and are productive.
Running Effective Teams
Learn to overcome the hurdles that get in the way of your team reaching its goals. Learn strategies to lead your team to success by resolving frustration and overcoming roadblocks.
Team Problem Solving
Problem solving as a team can lead to exceptional results – or it can be a disaster! As a team leader, you have the responsibility to make sure your team finds the best solution. Learn the key techniques and tips that will get you there.
Developing Diverse Teams
This course will help identify the impact of cultural factors when building harmonious and productive work units. You will learn to build a team that encourages mutual accountability, trust, problem solving, conflict management, and an appreciation for the contributions by all.